ATLANTIC CITY ELECTRIC, SHARES LAUNCH $4 MILLION CUSTOMER RELIEF FUND FOR INCOME-QUALIFIED HOUSEHOLDS

ATLANTIC CITY, N.J. — Atlantic City Electric, in partnership with the nonprofit SHARES, has introduced the Atlantic City Electric Customer Relief Fund to help eligible customers manage rising utility costs during the summer months. The relief fund, supported by a one-time $4 million donation from Exelon—ACE’s parent company—targets limited- and moderate-income households facing high energy bills. The program provides financial assistance grants of up to $300 for customers who have at least $250 in overdue payments from the past 60 days and who qualify based on income. The nonprofit SHARES, which has extensive experience supporting families in South Jersey, will administer the application and distribution process.
The fund is available to:

  • Limited-income customers who meet federal or state energy assistance income requirements and carry overdue balances of $250 or more.
  • Moderate-income customers who meet specified eligibility standards.

Successful applicants will see approved grants credited directly to their Atlantic City Electric accounts. Applications can be completed online or by contacting the utility’s customer service number.

This program supplements Atlantic City Electric’s enhanced summer support measures, which include:

  • Suspension of service disconnections for eligible customers from July through September.
  • Waived reconnection fees for those seeking to restore service during the same period.
  • Extended repayment plans for residential customers, with terms up to 24 months.

Separately, the New Jersey Board of Public Utilities has authorized a $30 deferred credit for customer bills in July and August, with repayment spread over six months beginning in September, mitigating seasonal bill spikes. Atlantic City Electric’s Customer Relief Fund is open throughout the high-demand summer season, reflecting an increased focus from energy providers and state officials on financial relief for residents impacted by sharp bill increases on June 1.