DELAWARE RELEASES ANNUAL GEAR REPORT ON GOVERNMENT PERFORMANCE

WILMINGTON, Del. – Governor Matt Meyer released the ninth annual Government Efficiency and Accountability Review report, outlining statewide progress in improving transparency, modernizing services, and strengthening the responsible use of taxpayer dollars. According to the governor’s office, the GEAR Board was created… The post DELAWARE RELEASES ANNUAL GEAR REPORT ON GOVERNMENT PERFORMANCE appeared first on TV Delmarva Channel 33.

WILMINGTON, Del. – Governor Matt Meyer released the ninth annual Government Efficiency and Accountability Review report, outlining statewide progress in improving transparency, modernizing services, and strengthening the responsible use of taxpayer dollars. According to the governor’s office, the GEAR Board was created to support continuous improvement across state agencies through streamlined processes, updated systems, and data driven decision making.
Governor Meyer said, “State government should be honest, transparent, and efficient. Through innovative, collaborative suggestions that are driven by data, the 2025 GEAR report will help ensure that Delawareans’ tax dollars are being used effectively. Thank you to the tremendous leaders serving on the GEAR board who have worked on these recommendations. From streamlining permitting to modernizing digital services, they are making sure state government better serves all Delawareans.”
According to the governor’s office, more than 175 employees from 23 agencies are advancing 160 initiatives projected to save an estimated $110 million over their lifespan. The report highlights a permitting efficiency blitz using Lean and Agile practices to support Ready in Six, reducing processing times by four business weeks and saving at least $1.2 million annually. The report outlines additional accomplishments, including the State Land Inventory Management system to centralize data on state owned property, lease restructuring, fleet cost controls, healthcare cost containment efforts, modernized background checks, online environmental permitting tools, improved school library catalog access, and continued optimization of financial, HR, criminal justice, and IT systems. The governor’s office also noted public private partnership awards recognizing teams from the Department of Education, the Department of Services for Children, Youth and their Families, and the Department of Transportation for projects that applied new technology and reduced costs.
Recommendations for continued modernization include expanded employee training programs, broader application of Ready in Six reforms across DelDOT, OMB, and DNREC, and exploration of a virtual one stop permitting system to improve predictability and processing times. The report also calls for expanded digital services through the Go DE platform and increased use of artificial intelligence and business process analytics.
The GEAR Program Management Team, led by Charles Clark and Daniel Madrid, Executive Director and Deputy Director of GEAR, and Bryan Sullivan, OMB’s Director of Management Efficiency, said, “With more than 175 State employees engaged in training, applying Lean methods, and leading projects across Delaware government, the drive for greater efficiency and a culture of continuous improvement continues to grow. As more practitioners are trained, expectations have risen, and we are strengthening return-on-investment analysis, consistent business processes, and project and change management practices to deliver measurable outcomes. GEAR looks forward to continuing this work with guidance from the Governor, his Cabinet, and members of the GEAR Board, aligned with the Meyer Administration’s values of integrity, efficiency, and collaboration, because when we invest in people, process, and data, we deliver better results for Delawareans.”

Photo: Governor.Delaware.gov

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