Wednesday Morning Update: Crews Close in on Full Restoration After Major Storm

Utility crews made significant progress overnight, restoring power to an additional 5,000 homes and bringing total restoration to 95 percent of customers impacted by the recent storm. As of Wednesday morning, approximately 2,800 homes across the service territory remain without power. Officials say crews from across the Mid-Atlantic region are back in the field for […]

Utility crews made significant progress overnight, restoring power to an additional 5,000 homes and bringing total restoration to 95 percent of customers impacted by the recent storm.

As of Wednesday morning, approximately 2,800 homes across the service territory remain without power. Officials say crews from across the Mid-Atlantic region are back in the field for extended 16-hour shifts as efforts continue to safely restore service to the remaining customers.

Additional assistance has arrived from Rappahannock Electric Cooperative, Mecklenburg Electric Cooperative, Northern Neck Electric Cooperative, along with local contractors and tree crews. Utility leaders expressed gratitude for the outside support, noting the collaboration has been critical in accelerating restoration efforts.

Crews are hopeful that power will be restored to another 1,000 to 2,000 homes by late tonight, with full system restoration expected sometime Thursday.

Despite substantial progress, widespread damage remains across Kent and Sussex Counties. Hundreds of homes are still affected by fallen trees and debris tangled in power lines, requiring crews to carefully clear hazards before repairs can be completed.

Customers who experience a new outage are encouraged to report it by calling 855-332-9090 or by using the utility’s online outage reporting portal. Officials note that those who have already reported an outage do not need to do so again. A live outage map remains available online to track restoration progress.

Utility representatives described this as the most severe storm to impact the system in more than 30 years. While many customers have been without power for several days, officials say they have been encouraged by the patience and support shown by the community.

Crews will continue working around the clock until every remaining home has service restored. Another update is expected later today.